PALO SANTO - 12 oz Soy Candle

- Keep away from things that catch fire.

- Keep away from children.

- Trim wicks to 1/4” with each burn.

- Place candle on a heat resistant surface or candle tray.

- Allow wax to melt to the candle’s edge every burn to prevent tunneling.

- Do not burn candles more than 4 hrs to avoid overheating. 

- Keep candles away from drafts to ensure a smokeless, clean burn.

- Discontinue burning a candle when less than 1/4" of wax remains.

SHIPPING:

- Your package will be shipped out in 1 - 3 business days.

- Once your order is shipped, you'll receive an email with tracking information. 

- Estimated delivery time: 5 - 12 business days

- Free shipping on US orders over $75 

- Please double check your shipping address. We cannot change your address if it has shipped.

- Keep track with your tracking number. We are NOT responsible for any lost or stolen packages. 

PROLEMS WITH YOUR ORDER/PACKAGE:

- Please send us an email with your order number, and photos of your items at MiuCandlesLA@gmail.com. We will get back to you within 1 business day. If your item arrives damaged, please let us know, we will ship out a replacement.

RETURN + EXCHANGE:

- Sale Items, gift boxes, dried flowers and fresh wreaths / bouquet / accessories are final sale, We do NOT accept return/refund for those items.

- We only accept Exchanges on new/unused candles when purchasing with gift box within 7 days of the package delivery with receipt or proof of purchase.

- We accept refunds/returns/exchanges on new/unused candles (buy separate / not with gift box add-on) and Wax Melts in the original packaging within 7 days of the package delivery with receipt or proof of purchase.

- Buyer will be responsible for paying for your own shipping costs for returning your item. 

- To request a refund, please send us an email with your order number and the receipt from the post office with tracking number. We will process the refund in 1 business day, and a credit will automatically be applied to your credit card, or original method of payment.

- If you have any problem with your order, please send us an email at: MiuCandlesLA@gmail.com. We will get back to you within 1 business day.